Bano Help Center
Service Announcement
Split Rewards Discontinuation Notice

Split Rewards Discontinuation Notice

We are writing to inform you that the Split Rewards feature will be discontinued from 13 September 2026. From that date, Split Rewards will no longer be available. All other Bano features — including Split Bill, transfers, and card payments — will remain fully available. No action is required on your part, and this change will take effect automatically.

What happens to Split Rewards I've already earned or have in progress?

Split Rewards will only apply to purchases, split requests, and split payments completed before 13 September 2026. If you completed all three steps before the cutoff but the reward hasn't been credited yet, you'll still receive it. Purchases, split requests, or payments made on or after 13 September 2026 are no longer eligible for Split Rewards.

We appreciate your understanding as we make this change to our services. If you have any questions, please contact us via the Help Centre.

Thank you for being a Bano customer.

The Bano Team

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