Bano Help Center
Service Announcement
Scheduled Maintenance Notice

Scheduled Maintenance Notice

Due to scheduled network maintenance, card transactions may be temporarily unavailable for up to 60 minutes within the following maintenance window: 11 May 2026 16:00–17:00 UTC

Local time reference:

  • Australia (Sydney): 12 May 2026 02:00–03:00 AEST
  • Singapore: 12 May 2026 00:00–01:00 SGT
  • Hong Kong: 12 May 2026 00:00–01:00 HKT
  • Japan (Tokyo): 12 May 2026 01:00–02:00 JST
  • United States:
    • New York: 11 May 2026 12:00–13:00 EDT
    • Los Angeles: 11 May 2026 09:00–10:00 PDT
  • United Kingdom (London): 11 May 2026 17:00–18:00 BST

Please note:

  • Card transactions will be temporarily unavailable during the affected period.
  • Account transfer services will remain available.
  • Card services will resume automatically once maintenance is complete — no action is required on your part.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Can't find what you're looking for?

Contact us